🌿 Privacy Policy — Sierra Massage Lounge

Last updated: October 2025

At Sierra Massage Lounge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a booking, or use our wellness services.

  1. Information We Collect

We may collect the following types of information:

  • Personal details: Name, email address, phone number, and booking preferences.
  • Health information: Only if relevant to your treatment, to ensure your comfort and safety.
  • Usage data: Non-personal data such as IP address, browser type, and pages visited (via Google Analytics or similar tools).
  1. How We Use Your Information

Your information is used to:

  • Process and confirm bookings.
  • Provide massage and wellness services tailored to your needs.
  • Respond to enquiries and customer support requests.
  • Send booking reminders, promotional offers, or wellness updates (only if you opt-in).
  • Improve our website and client experience.
  1. Data Storage & Security

We take your privacy seriously. All data is stored on secure, password-protected systems.
We will never sell, rent, or share your personal information with unauthorised parties.

  1. Cookies

Our website uses cookies to improve your browsing experience, track analytics, and remember your preferences.
You may disable cookies in your browser settings, but certain features may not function properly.

  1. Third-Party Services

We may use third-party services for:

  • Analytics (e.g., Google Analytics)
  • Email marketing (e.g., Mailchimp)

These platforms comply with global data protection laws and only process data as needed.

  1. Your Rights

You have the right to:

  • Access or update your personal information.
  • Withdraw consent for marketing at any time.
  • Request deletion of your data, where legally permitted.

To exercise these rights, contact us at 📧 info@sierramassagelounge.co.za

  1. Data Retention

We keep personal data only as long as necessary for bookings, business records, or legal obligations.

  1. Links to Other Websites

Our website may include links to third-party sites. Sierra Massage Lounge is not responsible for their content or privacy practices.

  1. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will appear on this page with a new “Last Updated” date.

  1. Contact Us

For questions about privacy or data protection, please contact:

📧 info@sierramassagelounge.co.za
📞 +27 (0)72 146 6973
📍 Sierra Massage Lounge, George, South Africa